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Troubleshooting
How to Use the
Online Manual
Printer Properties Print Maintenance Troubleshooting
Characters or Graphics are not Printed in Correct Position
If a document is printed skewed or partly off the paper, follow the steps listed below.
CHECK1 Is the paper size loaded in the tray the
same as that specified in the printer driver?
Select "Page Setup" from the "File" menu of your
application to ensure that the paper size selected for the
"Paper Size" setting is the same to the size of the loaded
paper. If the "Fit To Page" setting is activated, make
sure that the value for "Output Paper" of the "Paper"
menu is the same to the size of the loaded paper size.
CHECK2 Is the orientation of document setting
correct?
Select the "Page Setup" from the "File" menu of your
application to make sure that the desired orientation is
selected for the "Orientation" setting.
CHECK3 Is the paper loaded correctly?
If a document is physically damaged as it is output or
the image is skewed on the paper discard the jammed
sheet, reinsert the paper supply and print again. Insert
the paper so that there is no visible space between the
paper and the paper guides.
Reference:
See "LOADING PAPER" in the Setup Guide
and Operation Manual for more details on
inserting paper.
CHECK4 Did you correctly specify the margins for
the application in use?
Check the layout of the document margins and the
paper size settings for the application you are using.
Also check if the print settings are specified correctly
to suit the paper size.
Reference:
Quality guaranteed area