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The malfunctions shown in the left-hand column below, labelled “Fault,” do not necessarily indicate functional
faults of the machine. It is therefore advisable to refer to “Checking” shown in the right-hand column before
calling for service.
Error message table
When the following error messages are displayed, press the
l
key and take a proper action according to the
table below.
Fault Checking
The display won’t illuminate even when the mode switch
is turned to any other position than “ ”.
• Is power supplied to the electrical outlet?
• Is the power cord plug out or loosely connected to the
AC outlet?
(2)
The display shows symbols that do not make sense. • Has the machine been initialized properly as shown in
"PREPARING THE CASH REGISTER" on page 8?
(Note that initialization clears all the data and programmed
settings stored in memory.)
(1)
The display is illuminated, but the whole machine
refuses registrations.
• Is a clerk code assigned to the register?
• Is the mode switch set properly at the “REG” position?
(3)
No receipt is issued. • Is the paper roll properly installed?
• Is there a paper jam?
• Is the receipt function in the “OFF” status?
• Is the print roller arm securely locked?
(4)
No journal paper is taken up. • Is the take-up spool installed on the bearing properly?
• Is there a paper jam?
(5)
Printing is unusual. • Is the print roller arm securely locked?
Open the print roller arm, and lock the arm by following
the instruction of installation.
• Is the paper roll properly installed?
• Are the print head/sensor/roller clean?
(6)
Continuous printing stops. • Display shows “→ → → → →”.
Printing will automatically restart after several seconds.
(7)
Before Calling for Service
9
Error message Error status Action
ENTRY ERROR Registration error Make a correct key entry.
MISOPERATION Misoperation error Make a correct key entry.
NO RECORD Undefined code is entered. Enter a correct code.
MEMORY FULL Memory is full (in the AUTO key programming). Program the AUTO key within 25 steps.
SBTL COMPUL. Compulsory depression of the
s
key for Press the
s
key and continue the operation.
direct finalization
TEND COMPUL. Compulsory tendering Make a tendering operation.
NOT ASSIGNED No entry of a clerk code Make a clerk code entry.
OVER LIMIT. Overflow limitation error Make a registration within a limit of entry.
INH. OPEN PR The open price entry is inhibited. Make a preset price entry.
INH. UNIT PR The preset price entry is inhibited. Make an open price entry.
NOT NON-TEND The direct finalization is inhibited. Make a tendering operation.
BUFFER FULL Subtotal void is not allowed. Finalize the transaction, and correct the wrong
entries in the
mode.
HEAD UP Print roller arm is lifted up. Make sure the print roller arm is surely rocked.
PAPER EMPTY Receipt or journal paper roll is not Install a receipt or journal paper.
installed or empty.
EURO CHANGE EURO modification operation must be Execute EURO modification operation (Job code
executed 800).
CLERK ERR. Overlapped clerk error Complete the overlapped transaction under way.
A303_3(En) 06.7.22 4:41 PM Page 98