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31 | CHAPTER 5 – TROUBLESHOOTING
Troubleshooting Power Issues
Complete the following steps if you can’t turn on the interactive display.
To troubleshoot
power issues
1. Turn off the interactive display.
2. Disconnect the interactive display’s power cord from the power outlet.
The interactive display resets.
3. Connect the power cord to the power outlet.
4. Turn on the interactive display.
Your pencil doesn’t draw
digital ink.
The pencil battery is dead.
OR
To install a battery in the pencil
on page 15.
The pencil nib is worn.
OR
See To replace the pencil nib
on page 45.
The pencil isn’t responding or
is behaving unexpectedly.
See To test your pencil on
page 41.
Symptoms Cause Solution