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Cyber-shot User Guide
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Before Use
Operating the camera
Shooting
Viewing
Useful shooting functions
Useful viewing functions
Changing settings
Viewing images on a TV
Using with your computer
Printing
Troubleshooting
Precautions / About this camera
Contents list
Top page > Troubleshooting > Troubleshooting > Shooting still images/movies
Shooting still images/movies
Cannot record images.
Check the free capacity of the memory card. If it is full, do one of the following:
Delete unnecessary images. [Details] [Details]
Change the memory card.
You cannot record images while charging the flash.
When recording movies, it is recommended that you use the following memory cards:
“Memory Stick PRO Duo” (Mark2) media, “Memory Stick PRO-HG Duo” media, “Memory Stick
XC-HG Duo” media or “Memory Stick Micro” (Mark2) media
SD memory card, SDHC memory card, SDXC memory card, microSD memory card, microSDHC
memory card or microSDXC memory card (Class 4 or faster)
Smile Shutter function does not work.
No image is shot if a smiling face is not detected. [Details]
Anti-blur function does not work.
The anti-blur function may not work properly when shooting night scenes.
Shoot after pressing the shutter button halfway down.
Recording takes a long time.
The noise reduction function is turned on. This is not a malfunction. [Details] [Details]
You are shooting in RAW mode. Since RAW data files are large, RAW mode shooting may take time.
The Auto HDR is processing an image. [Details]
The camera is overlaying images. [Details] [Details]
The image is out of focus.
The subject is too close. When shooting, make sure to position the lens farther away from the subject
than the shortest shooting distance (approximately 5 cm (0.16 ft) (W)/55 cm (1.8 ft) (T) from the lens).
(Sports Action), (Landscape), (Night Scene) or (Fireworks) mode is selected in [Scene
Selection] when shooting still images.
Zoom does not work.
You cannot use the optical zoom when shooting in [Sweep Panorama] mode.
You cannot use zoom functions other than optical zoom in the following situations:
When the Smile Shutter function is activated.
[Drive Mode] is set to [Self-portrait].
[Quality] is set to [RAW] or [RAW & JPEG].
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