Filter
Top Products
71
The paper path is dirty. Print out several blank
sheets.
The toner cartridge is damaged.
Replace the toner cartridge.
Refer to "Installing the
toner cartridge" pages 2
— 4.
The print media is outside Use recommended print
the recommended media.
specifications. Refer to "Selecting print
media" page 11.
The laser output port window Clean the output port
is dirty. window. Refer to
"Cleaning the output port
window" pages 66— 67.
The toner cartridge is damaged.
Replace the toner cartridge.
Refer to "Installing the
toner cartridge" pages 2
— 4.
The print media is moist Remove the moist media
and load new, dry media.
Refer to "Loading paper"
pages 12 — 14
The print media is outside Use recommended print
the recommended media.
specifications. Refer to "Selecting print
media" page 11.
The toner cartridge is damaged.
Replace the toner cartridge.
Refer to "Installing the
toner cartridge" pages 2
— 4.
Symptom Possible Cause Action
Repetitive defects
Character voids
Toner smears
when rubbed
Black page
Printer
Printer
Printer