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Customer service information
In the event that you are experiencing some technical difficulty with your Star printer,
please refer to Chapter 7 Maintenance & troubleshooting. That chapter provides you
with easy methods to diagnose and resolve problems which you may encounter.
For further technical support, you should first contact your Authorized Star Dealer. If
you require additional support, Star Micronics offers a wide variety of technical support
services. Please use the phone numbers listed below based on the country which your
Star printer was purchased.
Star Micronics Technical Hotline:
Hong Kong: 852-795-2335
Australia: 61-2-748-4300
New Zealand: 64-9-570-1470
Star Micronics Bulletin Board Service:
Requires a computer modem
United Kingdom: 44-494-461395
France: 33-1-305807
Germany: 49-69-780929
Netherlands: 31-73-424485
Australia and New Zealand: 61-2-748-2960
Customer response
Star Micronics Co., Ltd., invites your suggestions and comments on your printer and this
Users Manual. Please address your correspondence to: Attn: Product Manager
Worldwide Headquarters U.K. Market
STAR MICRONICS CO., LTD. STAR MICRONICS UK., LTD.
536 Nanatsushinya, Shimizu Star House
Shizuoka, 424 Japan Peregrine Business Park
Gomm Road, High Wycombe
Bucks. HP13 7DL, U.K.
Australian Markets New Zealand Market
STAR MICRONICS PTY, LTD. STAR MICRONICS (N.Z.) LTD.
Unit A/107-115 Asquith Street 64 Lunn Ave., Mount Wellington
Silverwater, NSW 2141 P.O. Box 6255, Wellesly St.
Australia Auckland, New Zealand
European Market Asian Market
STAR MICRONICS DEUTSCHLAND GMBH STAR MICRONICS ASIA LTD.
Westerbachstraße 59 18/F Tower 2, Enterprise Square
D-60489 Frankfurt 9 Sheung Yuet Road, Kowloon Bay,
F.R. of Germany HONG KONG