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Customer service information
In the event that you are experiencing some technical difficulty with your Star printer,
please refer to Chapter 7 Maintenance & troubleshooting. That chapter provides you
with easy methods to diagnose and resolve problems which you may encounter.
For further technical support, you should first contact your Authorized Star Dealer. If
you require additional support, Star Micronics offers a wide variety of technical support
services. Please use the phone numbers listed below based on the country which your
Star printer was purchased.
Star Micronics Technical Hotline:
North America: 1-908-572-3300 Australia: 61-2-748-4300
Hong Kong: 852-795-2335 New Zealand: 64-9-570-1470
Star Micronics FaxBack (Document Retrieval) System:
Requires access to a facsimile machine or board with receive capability
North America: 1-908-572-4004
Star Micronics Bulletin Board Service:
Requires a computer modem
North America: 1-908-572-5010
United Kingdom: 44-494-461395
France: 33-1-305807
Germany: 49-69-780929
Netherlands: 31-73-424485
Australia and New Zealand: 61-2-748-2960
Customer response
Star Micronics Co., Ltd., invites your suggestions and comments on your printer and this
Users Manual. Please address your correspondence to Attn: Product Manager
Worldwide Headquarters
536 Nanatsushinya
Shimizu, Shizuoka Japan 424
North and South America Markets
STAR MICRONICS AMERICA, INC.
70-D Ethel Road West
Piscataway, NJ 08854
Australian Market
STAR MICRONICS PTY. LTD.
Unit A/107-115 Asquith Street
Silverwater, NSW 2141, Australia
Asian Market
STAR MICRONICS ASIA LTD.
18/F Tower 2, Enterprise Square
9 Sheung Yuet Road, Kowloon Bay,
HONG KONG
U.K. Market
STAR MICRONICS UK., LTD.
Star House
Peregrine Business Park
Gomm Road, High Wycombe
Bucks. HP13 7DL, U.K.
New Zealand Market
STAR MICRONICS (N.Z.) LTD.
64 Lunn Ave, Mount Wellington
P.O. Box 6255 Wellesley St.
Auckland, New Zealand
European Market
STAR MICRONICS DEUTSCHLAND GMBH
Westerbachstraße 59
D-60489 Frankfurt, F.R. of Germany