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Troubleshooting Unix and Linux
58 iPlanet Web Server, FastTrack Edition Installation Guide • June 2000
Delete everything after the colon and save the file. Shut down the Administration
Server and restart it. When prompted for the administration password, leave the
password field blank. You should be able to access the Administration Server now.
Be sure to create a new password for the Administration Server.
I’ve installed iPlanet Web Server, but the configuration pages do not have all the
tabs and configuration pages shown in the documentation. If you did not choose
to install an iPlanet Web Server component, it will not appear in your Server
Manager forms. For example, if you did not choose to install the Java component,
the Servlets tab will not appear on the Server Manager page. If you did not install
all the components you wanted during your initial installation, you can rerun the
installer, choosing any components you didn’t install already.
I installed Java Server Support, but I do not have a JDK or JRE installed. In order
for Java support to work, you must have a JRE or JDK installed. If not, your server
may not start, or may start but generate errors when you try to run Java. To correct
this problem, run the iPlanet Web Server installation program again, and choose to
install the JRE, or install a JDK and point your server to it using the Configure
JRE/JDK Paths page on the Servlets tab. For more information on JRE and JDK, see
“Installing a Java Developer’s Kit” on page 18.
I received an error during installation and the installation did not complete.
Sometimes this problem happens if you do not have enough disk space on your
system. In that case, you simply need to free up more disk space and run the
installer again. If this error occurred for other reasons you may have to clean up the
partial installation before you can attempt to install again. Always run the uninstall
program if the installer got far enough to produce one. After running the uninstall
program, delete any server files that remain. On Windows NT you may also need
to clean up the registry entries.
Troubleshooting Unix and Linux
This section describes troubleshooting problems that are Unix or Linux specific.
The server is slow and transfers take too long. If you log accesses through
SYSLOG,
you might encounter reduced performance. Switch to using the server’s error log
files instead.
The server machine might need more RAM. Also, other applications running on
the computer might be using CPU cycles, degrading server performance.