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Troubleshooting Windows NT
Chapter 5 Troubleshooting Your Installation 59
Troubleshooting Windows NT
This section describes troubleshooting problems that are Windows NT specific.
The installation could not proceed.
Error: Can’t open file for writing.
Can’t write to file filename. The error was error code 32
Make sure you don’t already have a web server running on your system.
This error message might also appear if you partially completed the installation so
that the executable was running and you’re trying to install the server again. In the
Control Panel Services dialog box, shut down all the web server services, uninstall
as necessary, and reinstall the server.
The following message appeared when installing iPlanet Web Server:
confhttp: LODCTR returned error code 112. The LODCTR utility is used to set up
performance monitoring-related keys in your Windows NT registry. Error 112
means that it ran out of space either on your hard disk or in the registry. You
should first make sure you have plenty of free space on your hard disk; if you do,
then Windows NT may have filled up its registry. You can check this by going to
your control panels, opening System, clicking the Performance tab, and clicking
Change in the Virtual Memory section. The window that comes up shows the
current registry size and the maximum registry size; if current is near maximum,
then raise the maximum setting, reboot, and try installing iPlanet Web Server
again.
I couldn’t access the server after installing it and restarting. You need to have a
static IP address for iPlanet Web Server to work properly. If you are using DHCP,
the installation process writes the IP address used by your system at the time of
installation to magnus.conf. If your IP address changes, you will not be able to
access your server. To get your server to work temporarily, edit
magnus.conf so
that the address specified is your current IP address. To find your IP address, type
ipconfig at the command line. The permanent fix is to get a static IP address.