Tektronix 784A Graphics Tablet User Manual


 
Introduction
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TDS 684A, TDS 744A, & TDS 784A Service Manual
Option 9C. When you order the TDS 684A and 7XXA Digitizing Oscilloscopes
with option 9C, each one is shipped with a Certificate of Calibration and Test
Data Report. This certificate provides traceability to the National Institute of
Standards and Technology (NIST). It certifies procedures used to calibrate the
oscilloscope comply with U. S. Military Standard 45662A.
At-Depot Service. Tektronix offers several standard-priced adjustment (calibra-
tion) and repair services:
H A single repair and/or adjustment.
H Calibrations using equipment and procedures that meet the traceability
standards specific to the local area.
H Annual maintenance agreements that provide for either calibration and repair
or calibration only of the oscilloscope.
Of these services, the annual maintenance agreement offers a particularly
cost-effective approach to service for many owners of the TDS 684A and
7XXA Digitizing Oscilloscopes. Such agreements can be purchased to span
several years.
On-Site Service. The annual maintenance agreement can be purchased with
on-site service, with repair and calibration done at your facility. This service
reduces the time your oscilloscope is out of service when calibration or repair is
required.
Tektronix supports repair to the module level by providing Module Exchange
and Module Repair and Return.
Module Exchange. This service reduces down time for repair by allowing you to
exchange most modules for remanufactured ones. Tektronix ships you an
updated and tested exchange module from the Beaverton, Oregon service center,
typically within 24 hours. Each module comes with a 90-day service warranty.
Module Repair and Return. This service returns to you within 10 days the same
module that you shipped to Tektronix. The module shipped is repaired, tested,
and returned to you from the Beaverton, Oregon service center. It is not updated
to match current modules of the same type. Again, each module comes with a
90-day service warranty.
For More Information. Contact your local Tektronix service center or sales
engineer for more information on any of the repair or adjustment services just
described.
Self Service