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If Something Goes Wrong
The Windows
®
operating system is not working
5.375 x 8.375 ver 2.4.1
❖ Reboot
❖ Return to OS Choices (menu)
See your Windows
®
documentation for further explanation.
TECHNICAL NOTE: If your computer is connected to a
network, the Startup menu may display different versions of
Safe mode.
Internet problems
My Internet connection is very slow.
Many factors contribute to the speed with which you can surf
the Internet. They include: modem speed, time of day (when
everyone else is surfing, your access can be slow) and
popularity of the site. If accessing a particular site is very
slow, try later.
My browser cannot find the URL address I typed in.
Make sure you separated the domain names of the address
with the forward slash (/). Check the spelling of each name
and the syntax of the address carefully. A single incorrect
letter or missed character, comma instead of period (“dot”) or
other mistake makes it impossible for your browser to locate
the site.
My browser cannot find a site I bookmarked.
The World Wide Web is constantly changing. A site you
bookmarked yesterday may not be available today or its
server may be down for temporary repair. Try again later.
The Windows
®
XP operating system can help you
If the operating system has started properly, but you still have
a problem using your computer, the online Help can assist
you in troubleshooting the problem.