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TROUBLESHOOTING
5-1
Problem Check and Remedy
Dialing cannot be done. Make sure that the telephone line is
properly connected to both the unit and
the wall jack.
No transmission takes place. Make sure that the receiving machine has
not run out of printing paper.
Make sure that the receiving machine is
G3 compatible. (This information should
be included in the machine’s
documentation.)
Check the display for possible error
messages.
Nothing is printed at the receiving end. Make sure that the document you are
sending is fed into the unit in the correct way.
Make sure that the receiving machine is
in working order.
A distorted image is received at the other end. Noise on the telephone line may cause
distortion. Try sending the document again.
Make a copy of the document on the unit.
If the copy is also distorted, the unit may
have a problem.
The received document is faint. Ask the other party to send higher contrast
documents. If the contrast is still too low,
make a copy with the unit to check it.
Received images are distorted. Noise on the telephone line may cause
distortion. Have the sending party send
the document again.
The drum cartridge may need
replacement.
COPY SERVICE ERROR The copier will not function. Turn the power
switch off, remove the power cord from
the outlet, and contact your TOSHIBA
dealer.
FAX SERVICE ERROR (X) The fax will not function.Contact your
TOSHIBA dealer.
Note: If your problem cannot be solved by carrying out the instructions in the Check
and Remedy column above, please contact your TOSHIBA dealer.
5. TROUBLESHOOTING
Troubleshooting