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13.MAINTENANCE
2.SIMPLE TROUBLESHOOTING (Cont.)
13
Images are Partially Missing
Functions cannot be Set
Desired Color does not Appear
Item to be checked Countermeasure Reference page
Are the original size and
direction, as well as the
reproduction ratio suitable for
the paper size?
Select copy paper of the same
size as the original, or set the
reproduction ratio suitable for
the paper size.
"1.PAPER SELECTION" Page 68.
"3.REDUCTION AND
ENLARGEMENT COPYING"
Page 74
Is the margin on the copy set
properly?
Adjust the image shift value. "1.IMAGE SHIFT" Page 108
Item to be checked Countermeasure Reference page
Are there functions that cannot
be combined set together?
See the Copying Function
Combination and Image Quality
Adjustment Combination
Matrices and set again.
"4.COPYING FUNCTION
COMBINATION MATRIX" Page
305, "5.IMAGE QUALITY
ADJUSTMENT COMBINATION
MATRIX" Page 307
Item to be checked Countermeasure Reference page
Has the message “Install new
toner cartridge” appeared on
the screen?
Replace the toner cartridge. "3.REPLACE TONER CARTRIDGE
SYMBOL" Page 250
Has the “CALL SERVICE”
message appeared on the
screen?
Call your service technician. "9.CALL SERVICE SYMBOL/
PERIODIC MAINTENANCE
MESSAGE" Page 286
Is the paper moist? Replace with new paper. "2.ADD PAPER SYMBOL" Page
248
Is the level of the image density
and color adjustment correct?
Reset the image density and
color adjustment to the standard
settings. If the color still deviates
slightly, perform calibration.
See the [User Functions Guide].