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Satellite P200/Satellite Pro P200 10-13
Troubleshooting
DVD Super Multi drive supporting double layer disc
recording
For more information, refer to Chapter 5, About the HD DVD.
After making a call you
can't hear a ring
Make sure the tone or pulse selection in your
communications application is set correctly.
Communication is cut
off unexpectedly
The computer will automatically cut off
communication when connection with the carrier
is not successful for a set time interval. Try
lengthening this time interval.
A CONNECT display is
quickly replaced by NO
CARRIER
Check the error control setting in your
communications application.
Character display
becomes garbled
during a communication
In data transmission, make sure the parity bit and
stop bit settings correspond with those of the
remote computer.
Check the flow control and communication
protocol.
You cannot receive an
incoming call
Check the "rings before auto answer" setting in
your communications application.
If problems persist, contact your dealer.
Problem Procedure
Problem Procedure
You cannot access a
disc in the drive
Make sure the drive's drawer is securely closed.
Press gently until it clicks into place.
Open the drawer and make sure the disc is
properly seated. It should lie flat with the label
facing up.
A foreign object in the drawer could block laser
light from reading the disc. Make sure there is no
obstruction. Remove any foreign object.
Check whether the disc is dirty. If it is, wipe it with
a clean cloth dipped in water or a neutral cleaner.
See the Media care section in Chapter 4 for details
on cleaning.