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Problem Procedure
Slow performance The files on the hard disk drive may be fragmented
- in this instance you should run the disk
Defragmentation utility to check the condition of
your files and the hard disk drive. Please refer to
the operating system's documentation or online
Help File for further information on operating and
using the Defragmentation utility.
As a last resort you should reformat the hard disk
drive and then reload the operating system and all
other files and data. If you are still unable to
resolve the problem, contact your reseller, dealer
or service provider.
DVD Super Multi drive
For more information, refer to chapter 4, Operating Basics.
Problem Procedure
You cannot access a
CD/DVD in the drive
Make sure the drive’s disc tray is securely closed.
Press gently until it clicks into place.
Check whether the drive power is on. If the power
is off, press the FN + Tab hot key and turn on the
power.
Open the disc tray and make sure the CD/DVD is
properly seated. It should lie flat with the label
facing up.
A foreign object in the disc tray could block laser
light from reading the CD/DVD. Make sure there is
no obstruction. Remove any foreign object.
Check whether the CD/DVD is dirty. If it is, wipe it
with a clean cloth dipped in water or a neutral
cleaner. Refer to the Media care section in chapter
4 for details on cleaning.
PORTÉGÉ R700 / Satellite R630
User's Manual 8-9