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7-16 Troubleshooting
The paper keeps jamming. • There is too much paper in the Automatic
Paper Feeder. Remove some of the paper
from the Automatic Paper Feeder. If
printing onto transparencies, or labels, insert
them one at a time in the Manual Paper
Feeder.
• An incorrect type of paper is being used. Use
only paper that meets the specifications
required by the printer.
• The paper setting method may be incorrect.
If printing onto envelopes, insert the
envelopes so that there is a gap of
approximately 1 mm (1/32") between the
left and right edges of the envelopes at the
paper guide.
Printing is too slow. • If using Windows 3.1x, Print Manager may
be disabled. From the Control Panel
Printers menu, check the Use Print
Manager box.
• If using Windows 3.1x, the Background
Printing item in the Option menu of Print
Manager may be set incorrectly. Select
Background Printing from the Option
menu in the Print Manager.
• If using Windows 95, the Spooling Setting
may be set incorrectly. From the Start
menu, select Settings and Printers. Click
the Work Centre icon with the right mouse
button, select Properties, click the Details
tab, and then click the Spool Settings
button. Select the desired spool setting from
the available choices
Symptom Cause and Solution