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7-18 Troubleshooting
Missing characters • The paper may be too damp. Try printing
with a different batch of paper. Always
store paper in its original sealed package.
Do not open packages of paper until
necessary so that the paper does not absorb
too much moisture from the air.
Back of printout is dirty. The transfer roller may be dirty. Print a few
blank pages to clean the transfer roller.
Incorrect fonts. True Type fonts may be disabled (Windows
3.1x). Use the Fonts dialog box in the Control
Panel to enable True Type fonts.
Faded graphics. • Toner may be low. Remove the Laser
Printer Cartridge and shake it gently to
evenly distribute the toner. Reinstall the
Laser Printer Cartridge.
• Replace the Laser Printer Cartridge. Have a
spare Laser Printer Cartridge ready to
replace the empty one.
Symptom Cause and Solution