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Troubleshooting
54
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Check to see if there are any problems with other IDE devices.
Some problems may occur in a multiple-IDE device system due to
incompatibilities between the IDE devices and the computer, device drivers, data
transfer speed, or other reasons. Make sure that the CRW2200E is recognized by
the computer by temporarily removing other IDE devices from the system.
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Are the pins and holes on the IDE connectors straight and not deformed? Check
the connectors. (
→
P. 43)
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Are your IDE devices connected correctly?
If only one device is connected to one IDE cable, check that the setting of the
device is MASTER or CSEL. When you connect two IDE devices to one IDE
cable, be sure to assign each as MASTER or SLAVE respectively. If the setting of
the CRW2200E is CSEL, change the setting to MASTER or SLAVE. (
→
P. 42)
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Is the CRW2200 drive connected to a high-speed device, such as a hard disk
drive?
If you connect two devices with quite different speeds using the same cable,
operation may become unstable.
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To write to CD-R/RW discs, your CD writing software must support the
CRW2200E.
To find out if it does, contact the manufacturer of your CD writing software.
The disc tray does not open.
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Is the CRW2200 drive turned on?
The LED on the front panel of the CRW2200 drive lights up.
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Some CD writing software will lock the disc tray once loaded.
In this case, use the eject command from within the software. Refer also to the
documentation that came with the software.
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Disconnect the SCSI or IDE cable from the CRW2200 drive. Turn on the
computer, and press the eject button.
The disc keeps being ejected.
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Has the disc been placed on the disc tray correctly?
The drive does not operate correctly.
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Is the disc compatible with the CRW2200 drive? (
→
P. 60)
Blank discs cannot be played.
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Is there dust on the disc tray or on the disc itself?
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Does the computer have a sufficient power supply?
The CRW2200 drive’s power consumption is 12W with a SCSI connection and
11W with a ATAPI connection (when reading and writing).
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Does your computer have several different CD writing software applications
installed?
If you use two or more CD writing software application simultaneously, the
behavior of the drive may become unpredictable.