2 Warranty Statement
To qualify for this warranty, the printhead must be returned to the factory
or to an authorized service center. Customers are not required to purchase
Zebra supplies (media and/or ribbons) for warranty qualification.
However, if it is determined that the use of other manufacturer supplies has
caused any defect in the printhead for which a warranty claim is made, the
user is responsible for Zebra’s labor and material charges required to repair
the defect. The warranty becomes void if the printhead is physically worn
or damaged; also if it is determined that failure to follow the preventive
maintenance schedule listed in the User’s Guide has caused defect in the
thermal printhead for which a warranty claim is made.
Software
. Software is warranted to be free of defects in material and
workmanship for 30 days from the date of purchase. In the event of
notification within the warranty period of defects, Zebra will replace the
defective diskette or documentation.
Batteries
. Mobile printer batteries are warranted to be free of defects in
material and workmanship for 90 days from date of purchase. In the event
of notification within the warranty period, Zebra will replace the defective
battery provided there has not been damage resulting from user abuse.
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Supplies are warranted to be free from defect in material and workmanship
for a period of six (6) months for media and twelve (12) months for ribbon
from the date of shipment by Zebra. This is provided the user has complied
with storage guidelines, handling, and usage of the supplies in Zebra
printers.
Zebra’s sole obligation under these warranties is to furnish parts and labor
for the repair or possible replacement of products found to be defective in
material or workmanship during the warranty period. Zebra may in its
discretion issue a credit for any such defective products in such amount as
it deems reasonable.