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LCD Error Messages
6/29/11 110PAX4/R110PAX4 User Guide 57512L-004
LCD Error Messages
The LCD displays messages when there is an error. See Table 9 for LCD errors, the possible
causes, and the recommended solutions.
Table 9 • LCD Error Messages
LCD Display/
Print Engine Condition
Possible Cause Recommended Solution
The print engine stops; the
RIBBON light is on; the
ERROR light flashes.
In thermal transfer mode, ribbon is
not loaded or incorrectly loaded.
Load ribbon correctly.
In thermal transfer mode, the
ribbon sensor is not detecting
ribbon.
1. Load ribbon correctly.
2. Calibrate the sensors. See
Calibrate Media and Ribbon
Sensor Sensitivity on page 77.
In thermal transfer mode, media is
blocking the ribbon sensor.
1. Load media correctly.
2. Calibrate the sensors. See
Calibrate Media and Ribbon
Sensor Sensitivity on page 77.
In thermal transfer mode, the
print engine did not detect the
ribbon even though it is loaded
correctly.
1. Print a sensor profile. See Print
Sensor Profile on page 76. The
ribbon out threshold (
1) is likely
too high, above the black area that
indicates where the ribbon is
detected (
2).
2. Calibrate the sensors or load
print engine defaults. See
Calibrate Media and Ribbon
Sensor Sensitivity on page 77 or
LOAD DEFAULTS on page 59.
If you are using direct thermal
media, the print engine is waiting
for ribbon to be loaded because it is
incorrectly set for thermal transfer
mode.
Set the print engine for Direct Thermal
mode. See Select Print Method
on page 66.
ERROR CONDITION
RIBBON OUT
1
2