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Print Quality Problems
6/29/11 110PAX4/R110PAX4 User Guide 57512L-004
Vertical image or
label drift
The print engine is using
non-continuous labels but is
configured in continuous mode.
Configure the print engine for non-continuous
and run calibration routine, if necessary.
The media sensor is calibrated
improperly.
See Calibrate Media and Ribbon Sensor
Sensitivity on page 77.
The platen roller is dirty. Clean the platen roller. See Clean the Printhead
and Platen Roller on page 93.
Improper printhead pressure
settings (toggles).
Adjust the printhead pressure to ensure proper
functionality.
Improperly loaded ribbon or
media.
Verify that the print engine is loaded properly.
Incompatible media. Ensure that the interlabel gaps or notches are 2 to
4 mm and consistently placed. Media must not
exceed minimum specifications for mode of
operation.
The bar code printed
on a label does not
scan.
The bar code is not within
specifications because the print
is too light or too dark.
Perform the FEED Self Test on page 122. Adjust
the darkness or print speed settings as necessary.
Not enough blank space around
the bar code.
Leave at least 1/8 in. (3.2 mm) between the bar
code and other printed areas on the label and
between the bar code and the edge of the label.
Table 11 • Print Quality Problems (Continued)
Problem Possible Cause Recommended Solution