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80 Zebra ZXP Series 1 Card Printer User’s Manual P1060728-002
6: Troubleshooting
Troubleshooting Procedures
Example • Pale or inconsistent results
Printing shows very pale or inconsistent results.
Possible Cause:
• Ribbon cartridge have been stored improperly or is damaged.
Solution:
• Change ribbon cartridge, and print again. Refer to Loading Ribbon Cartridge on
page 32.
Possible Cause:
• Cards may not meet specifications. Refer to Technical Specifications on page 83.
Solution:
• Use a different supply of cards.
Possible Cause:
• Dust or embedded contamination on elements of the Printhead.
Solution:
• Clean the Printhead. Refer to Cleaning the Printhead on page 72.
Possible Cause:
• Printing on wrong side of writable back cards.
Solution:
• Reverse direction of cards in feeder.
Possible Cause:
• Improperly adjusted print intensity/density.
Solution:
• Adjust the print intensity/density. Refer to Image Control on page 64.