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ZYWALL 10/50 Internet Security Gateway
Customer Support vii
Customer Support
Please have the following information ready when you contact customer support.
• Product model and serial number.
• Information in Menu 24.2.1 – System Information.
• Warranty Information.
• Date that you received your device.
• Brief description of the problem and the steps you took to solve it.
METHOD
LOCATION
E-MAIL
SUPPORT/SALES
TELEPHONE/FAX WEB SITE/ FTP SITE REGULAR MAIL
support@zyxel.com.tw +886-3-578-3942
www.zyxel.com
www.europe.zyxel.com
WORLDWIDE
sales@zyxel.com.tw
+886-3-578-2439 ftp.europe.zyxel.com
ZyXEL Communications Corp.,
6 Innovation Road II, Science-
Based Industrial Park, Hsinchu
300, Taiwan
support@zyxel.com
+1-714-632-0882
800-255-4101
www.zyxel.com
NORTH
AMERICA
sales@zyxel.com
+1-714-632-0858 ftp.zyxel.com
ZyXEL Communications Inc.,
1650 Miraloma Avenue,
Placentia, CA 92870, U.S.A.
support@zyxel.dk +45-3955-0700 www.zyxel.dk
SCANDINAVIA
sales@zyxel.dk
+45-3955-0707 ftp.zyxel.dk
ZyXEL Communications A/S,
Columbusvej 5, 2860 Soeborg,
Denmark
support@zyxel.de +49-2405-6909-0 www.zyxel.de
GERMANY
sales@zyxel.de
+49-2405-6909-99
ZyXEL Deutschland GmbH.
Adenauerstr. 20/A4 D-52146
Wuerselen, Germany
support@zyxel.com.my +603-795-44-688 www.zyxel.com.my
MALAYSIA
sales@zyxel.com.my
+603-795-34-407
Lot B2-06, PJ Industrial Park,
Section 13, Jalan Kemajuan,
46200 Petaling Jaya Selangor
Darul Ehasn, Malaysia