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Chapter 20 Troubleshooting
Media Server User’s Guide
349
4 Click OK to close the window.
Figure 217 Security Settings - Script Safe ActiveX Controls
I can see the login screen, but I cannot log in to the NSA.
• Make sure you have entered the username and password correctly. The default username is
admin, and the default password is 1234. These fields are case-sensitive, so make sure [Caps
Lock] is not on.
• Turn the NSA off and on.
• If this does not work, see Section 1.1.4 on page 19 to reset the device.
I cannot see the multi-language web configurator screens while using Internet Explorer.
Use Section 20.4.1 on page 348 to enable the scripting of safe ActiveX controls.
The Web Configurator logs out by itself.
The web configurator management session automatically times out if it is left idle for 15 minutes.
Simply log back into the NSA if this happens to you.