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96 CHAPTER 6: TROUBLESHOOTING
7 Refer to the Installation Guide to reconnect your Router to the computers
in your network. Do not forget to reconfigure the computer you used for
the software upload.
If the Router does not resume normal operation following the upload, it
may be faulty. Contact your supplier for advice.
Frequently Asked
Questions
How do I reset the Router to Factory Defaults?
Either:
■ If you can log in, refer to “Reset to Factory Defaults” on page 73. Or
■ If you have forgotten your password, and can not log on, see
“Forgotten Password and Reset to Factory Defaults”
on page 93..
How many computers on the LAN does the Router support?
A maximum of 253 computers on the LAN are supported.
There are only 4 LAN ports on the Router. How are additional
computers connected?
You can expand the number of connections available on your LAN by
using hubs, switches and wireless access points connected to the Router.
3Com wireless access points and hubs and switches provide a simple,
reliable means of expanding your network; contact your supplier for more
information, or visit:
http://www.3com.com/
Does the Router support virtual private networks (VPNs)?
The Router has a Virtual Private Network (VPN) feature that provides a
secure link between remote users and the corporate network by
establishing an authenticated and encrypted tunnel for passing secure
data over the Internet. Refer to “VPN”
on page 64.
Where can I download software updates for the Router?
Updates to the Router software are posted on the 3Com support web
site, accessible by visiting:
http://www.3com.com