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3Com PC Card Diagnostics Program 3-11
Generating a Problem Report
The problem report generator prompts you for the
information that will help 3Com Customer Support solve
your CardBus PC Card installation and configuration
problems.
You can email the completed report to 3Com Customer
Support and receive an email answer within two business
days.
To generate a problem report, follow these steps:
1 Click Problem Report on the support screen shown
in Figure 3-5 to access the first problem report
screen (Figure 3-7).
Figure 3-7 Problem Report Main Screen
2 Review the screen text and click Next to begin the
problem report.
The Customer Information screen appears.
3 Enter your company name, address, contact name(s),
phone, and email address.