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Megabit Modem 500L Installation Manual 69
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TECHNICAL ASSISTANCE
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WARRANTY
This chapter describes how to contact PairGain for technical support and warranty service.
TECHNICAL SUPPORT
PairGain Technical Assistance is available 24 hours a day, 7 days a week by contacting
PairGain’s Customer Service Engineering group at one of the following numbers:
• Telephone: (800) 638-0031
(714) 832-9922
• Fax: (714) 832-9924
• Email: support@pairgain.com
A Customer Service Engineer answers technical assistance calls Monday through Friday
between 7:30 AM and 5:30 PM, Pacific Time, excluding holidays. At all other times, an on-duty
Customer Service Engineer returns technical assistance calls within 30 minutes.
WORLD-WIDE WEB
PairGain product, company, and application information can be found at
http://www.pairgain.com using any Web browser.