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8. WARRANTY AND CUSTOMER SERVICE
ADTRAN will replace or repair this product within
the warranty period if it does not meet its published
specifications or fails while in service. Warranty
information can be found at
www.adtran.com/warranty.
U.S. and Canada customers can also receive a copy of
the warranty via ADTRAN’s toll-free faxback server,
877-457-5007.
• Carrier Networks Warranty - Document 414
• Enterprise Networks Warranty - Document 901
Contact Customer and Product Service (CAPS) prior
to returning equipment to ADTRAN.
Refer to the following subsections for service, CAPS
requests, or further information.
ADTRAN Sales
Pricing/Availability
(800) 827-0807
ADTRAN Technical Support
Pre-sales Applications/Post-sales Technical Assistance
(800) 726-8663
Standard hours: Monday - Friday, 7 a.m. - 7 p.m. CST
Emergency hours: 7 days/week, 24 hours/day
ADTRAN Repair/CAPS
Return for Repair/Upgrade
(256) 963-8722
Repair and Return Address
ADTRAN, Inc.
CAPS Department
901 Explorer Boulevard
Huntsville, Alabama 35806-2807