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DNM-UNIX Release 4.0 Installation and Getting Started
4 System Administration
Install the Auto-Discovery Patch on Avaya Trouble Tracker
December 2001
Page 95
Auto-Discovery
run time
The default run time for the Auto-Discovery patch is midnight. The run time for system
maintenance or backup on the Avaya Trouble Tracker may also be set for midnight.
If the run time for the Avaya Trouble Tracker is midnight, then the run time for
Auto-Discovery must be a different time to avoid conflicts between the run times.
Required
materials
You need the following materials and information:
• Avaya Trouble Tracker documentation
• Avaya Trouble Tracker Root password
Procedure Complete the procedure below to:
• Install the Auto-Discovery patch on the Avaya Trouble Tracker and
• Change the default run time for Auto-Discovery (optional)
The procedure does not contain all the steps for each task, but provides a guideline to
complete the tasks.
1 At the UNIX prompt, use the ftp or rcp command to copy the TTautodisc file to:
– for UNIX and AIX: /home/ttas
on the Trouble Tracker.
The Auto-Discovery patch resides in file:
– for UNIX: /opt/OV/OneVision/bin
– for AIX: /usr/OV/OneVision/bin
Log-in to the Avaya Trouble Tracker as the ttas user.
Result: The system displays the Avaya Trouble Tracker main menu.