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Bradyprinter 200M-e and 200M-e 300 User’s Guide 91
Bradyprinter THT Models 200M-e and 200M-e 300
Warranty Information
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BRADY printers, excluding thermal printheads which are warranted separately below, are
warranted against defects in material or workmanship for six (6) months from the date of
original shipment by BRADY CORPORATION. This warranty does not cover normal
wear and tear and shall be null and void if the equipment is modified, improperly installed
or used, damaged by accident or neglect, or in the event any parts are improperly installed
or replaced by the user.
Since printhead wear is part of normal operations, the original printhead and replacement
printheads are covered by a limited warranty of six (6) months from the date of original
shipment by BRADY CORPORATION. To qualify for this warranty, the printer must be
returned to the factory or other authorized service center. Although the user is not
required to purchase BRADY brand supplies (media and/or ribbons), to the extent it is
determined that the use of other supplies (media and/or ribbons) shall have caused any
defect in the thermal printhead for which a warranty claim is made, the user shall be
responsible for BRADY CORPORATION’s customary charges for labor and materials to
repair such defect. To the extent that it is determined that failure to follow the preventive
maintenance schedule and procedures listed in the User Guide shall have caused any
defect in the thermal printhead for which a warranty claim is made, this limited warranty
shall be void.
As a condition of this warranty, the user must: (a) obtain a BRADY Return Authorization
for the printer, or subassembly(s); (b) ship the printer or subassembly(s), transportation
prepaid to the authorized service location; and (c) include with the Product or
subassembly(s) a written description of the claimed defect. Unless BRADY
CORPORATION authorizes return of the entire Product, the user shall return only the
subassembly(s). Products returned shall be packaged in the original packing and shipping
container or comparable container. In the event equipment is not so packaged or if
shipping damage is evident, it will not be accepted for service under warranty. Surface
transportation charges for the return of the printer to the customer shall be paid by
BRADY CORPORATION within the 48 contiguous states and the District of Columbia.
Customer shall pay shipping costs, customs clearance, and other related charges outside
the designated area. If BRADY CORPORATION determines that the Product returned to
it for warranty service or replacement is not defective as herein defined, BUYER shall pay
all costs of handling and transportation.
BRADY CORPORATION’S SOLE OBLIGATION UNDER THIS
WARRANTY SHALL BE TO FURNISH PARTS AND LABOR
FOR THE REPAIR OR REPLACEMENT OF PRODUCTS
FOUND TO BE DEFECTIVE IN MATERIAL OR
WORKMANSHIP DURING THE WARRANTY PERIOD.