Filter
Top Products
Troubleshooting
166
6
Solving print problems 6
Network problems 6
For problems concerning using your machine on a Network, see the Network User's Guide.
The latest Network User's Guide in PDF format is available by accessing the Brother Solutions Center
(http://solutions.brother.com/
).
Problem Recommendation
The machine will not turn on. Adverse conditions on the power connection (such as lightning or a power surge)
may have triggered the machine's internal safety mechanisms. Turn the machine
off and unplug the power cord. Wait for ten minutes, then plug in the power cord
and turn the machine on.
If there is still no power, connect the machine to a different AC power outlet.
The machine prints
unexpectedly or it prints
garbage data.
Make sure that the machine cable is not too long. We recommend that you use a
USB cable that is no longer than 2 meters (6.5 feet).
Make sure that the machine cable is not damaged or broken.
If you are using an interface-switching device, remove it. Connect your computer
directly to your machine, and then try again.
Make sure that you have chosen the correct printer driver with ‘Set as Default
Printer’.
Make sure that the machine is not connected to the same port that is also
connected to a storage device or scanner. Take away all other devices and
connect the port only to the machine.
Turn off Status Monitor.
The machine cannot print full
pages of a document. An error
message Out of Memory
appears.
Press Go to print the remaining data in the machine memory. Cancel the print job
if you want to delete the remaining data in the machine memory. (See Buttons
on page 64.)
Reduce the complexity of your document or select a lower print resolution.
Add more memory. (See Installing extra memory on page 87.)
The headers or footers appear
when the document displays on
the screen but they do not show
up when it is printed.
Adjust the top and bottom margins of your document.
The machine does not change
to Direct Print mode when a
USB flash memory drive is
connected to the USB direct
interface.
When the machine is in Deep Sleep mode, the machine does not wake up when a
USB flash memory drive is connected to the USB direct interface. Press Go to wake
up the machine to display the Direct Print menu on the LCD.