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TROUBLESHOOTING 13 - 4
NC9100h_FM6.0
6
If the job exits the queue but does not print, make sure that you
are not trying to print a text job to a PostScript printer. If you
have a printer that is capable of automatic language switching,
make sure that the printer is not forced into PostScript mode.
Resetting the Print/Fax Sever back to factory
settings (Test Switch)
■ Short push:
Prints a network configuration page.
■ Long push (more than 5 seconds):
Resets the network configuration back to factory default setting.
Intermittent Problems
If the Print/Fax server and printer start up OK, but you intermittently
have problems printing, check the following:
1
If you can print small jobs but large graphics jobs are distorted
or incomplete, make sure that you have adequate memory in
your printer and the latest printer driver installed on your
computer. The latest Brother printer drivers can be downloaded
from http://solutions.brother.com
2
Check the individual protocol troubleshooting sections in this
chapter for additional causes of intermittent printer problems.
Test Switch
LED
Ethernet
RJ-45
LED