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Troubleshooting and Routine Maintenance
113
B
No Paper Fed The machine is out of paper, paper
is not correctly loaded in the paper
tray.
Do one of the following:
Refill the paper in the paper tray, and then
press Mono Start or Color Start.
Remove the paper and load it again and then
press Mono Start or Color Start (See
Loading paper and other print media
on page 8.)
The Jam Clear Cover is not closed
correctly.
Check that the Jam Clear Cover is closed evenly
at both ends. (See Printer jam or paper jam
on page 116.)
The paper is jammed in the
machine.
See Printer jam or paper jam on page 116.
No Response/Busy
The number you dialled does not
answer or is busy.
Verify the number and try again.
Not Registered
You tried to access a One Touch or
Speed Dial number that is not
programmed.
Set up the One Touch or Speed Dial number.
(See Storing One Touch Dial numbers
on page 48 or Storing Speed Dial numbers
on page 49.)
Out of Memory The machine's memory is full. Fax sending or copy operation in progress
Press Stop/Exit and wait until the other
operations in progress finish and then try again.
The memory card or USB Flash
memory drive you are using does
not have enough free space to scan
the documents.
Delete unused files from your memory card or
USB Flash memory drive to make some free
space and then try again.
Paper Jam Paper is jammed in the machine. Remove the jammed paper by following the steps
in Printer jam or paper jam on page 116.
Make sure the paper length guide fits to the paper
size.
Print Unable XX
The machine has a mechanical
problem.
—OR—
A foreign object such as a clip or
ripped paper is in the machine.
Open the scanner cover and remove any foreign
objects inside the machine. If the error message
continues, see Transferring your faxes or Fax
Journal report on page 114 before disconnecting
the machine so you will not lose any important
messages.
Then, disconnect the machine from the power for
several minutes, then reconnect it.
Scan Unable XX
The machine has a mechanical
problem.
—OR—
A foreign object such as a clip or
ripped paper is in the machine.
Open the scanner cover and remove any foreign
objects inside the machine. If the error message
continues, see Transferring your faxes or Fax
Journal report on page 114 before disconnecting
the machine so you will not lose any important
messages.
Then, disconnect the machine from the power for
several minutes, then reconnect it.
Error Message Cause Action