Filter
Top Products
TROUBLESHOOTING AND ROUTINE MAINTENANCE
20 - 2
ERROR MESSAGE CAUSE ACTION
COOLING DOWN
WAIT FOR A
WHILE
The temperature of the
drum unit or toner cartridge
is too hot.
The MFC will pause its
current print job and go into
cooling down mode.
During the cooling down
mode, you will hear the
cooling fan running while
the display on the MFC
shows COOLING DOWN
and
WAIT FOR A WHILE
.
You must wait and allow
the MFC to resume
printing when it is ready.
COVER OPEN
PLS CLOSE
COVER
The top cover was not
completely closed.
Open, then close the
cover.
DISCONNECTED The other party or other
party’s MFC terminated
the call.
Try to fax or receive
again or call the other
party to see what
happened.
DOC. COVER
OPEN
The document cover is
open.
Remove any paper from
the ADF and close the
document cover.
CHECK ORIGINAL Originals were not
inserted or fed properly or
original was too long.
Do not pull out the
jammed original until
you see page 20-5.
MACHINE ERROR
XX
The MFC has a
mechanical problem.
Turn off the power. Then
call Brother Customer
Service:
In USA:
1-800-284-4329
In Canada:
1-800-853-6660
In Montreal:
1-514-685-6464