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TROUBLESHOOTING AND ROUTINE MAINTENANCE
20 - 10
DIFFICULTY SUGGESTIONS
Handling Incoming Calls
I have difficulty
transferring a fax call to
the MFC.
If you answered at an extension phone, press your
MFC’s Remote Activation Code (default setting is
51). When your MFC answers, hang up.
I have difficulty with
custom features on a
single line.
If you have Call Waiting, Call Waiting/Caller ID,
Ring Master, Voice Mail, an alarm system or any
other custom feature on a single phone line with
your MFC, it may create a problem sending or
receiving fax data.
For example:
If you are sending or receiving a fax message while
a custom feature signal comes through the line, the
signal can temporarily interrupt or disrupt the fax
data. Brother’s ECM feature should help overcome
this problem. This condition is related to the
telephone system industry and is common to all
devices that send and receive information on a
single shared line with custom features. If avoiding
a slight interruption is crucial to your business, a
separate line with no custom features is
recommended.