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BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE
(For USA Only)
This warranty gives you certain rights
and you may also have other rights that
may vary from state to state.
This warranty is given only to the first
end-use purchaser of the
accompanying product (referred to in
this warranty as “this Product”).
What is covered:
Brother warrants to
you for the Warranty Period that there
are no defects in the materials,
workmanship or Year 2000 compliance
of this Product. The “Warranty Period”
is 1 year from the date you purchased
this product. The “Warranty Period” for
consumable items, such as Print
Heads, Toner, Drums, Ink Cartridges,
Print Cartridges, Refill Ribbons,
Therma PLUS Paper and Thermal
Paper, etc. is 90 days from the date of
purchase, or the rated life of the
Consumable item, whichever is shorter.
What is NOT covered:
This warranty is
VOID -- that is, this Product has no
warranty -- if: (1) you did not purchase
this Product from an authorized Brother
reseller within the United States, (2) this
Product has been serviced, modified or
tampered with by anyone other than an
Authorized Service Representative of
Brother, (3) the serial number has been
modified, defaced or removed from this
Product, (4) this Product has been
abused or damaged, or, the
recommended monthly volume has
been exceeded, (5) non Brother
®
-brand
or non Brother approved parts,
supplies, power supplies or other
accessories have been used with this
Product, or (6) this Product has been
transported without the proper
preparation and packaging.
What to do if you think your Product
is defective:
Call our Customer Service Hotline at
1-800-284-4329, or if you suspect a defect
in materials or workmanship in this Product,
you can report it to a Brother Authorized
Service Center. During the Warranty
Period, supply Brother’s representative with
a copy of your dated bill of sale showing
that this Product was purchased within the
United States. For the name of your Brother
Authorized Service Center, call
1-800-521-2846.
After contacting the
Brother Authorized Service Center, you
may be required to deliver or send the
Product properly packaged, freight
prepaid, to the Authorized Service
Center together with a photocopy of
your bill of sale.
What Brother will do:
Brother (or its
Authorized Service Center) will
evaluate your report of a possible
defect to determine whether a defect
exists, and if it does exist, Brother (or its
Authorized Service Center) will repair or
(at Brother’s option) replace the
Product with a product that performs
the same functions and performs as
well as the original Product. Brother
reserves the right to supply refurbished
or remanufactured replacement parts
provided that the replacement parts
conform to the manufacturer’s
specifications for new products. The
repaired or replacement product will be
returned to you at no cost.
Exchange Service:
When an exchange is authorized,
Brother will exchange your non-working
product with a refurbished or
remanufactured product that conforms to
the manufacturer’s specifications for new
products. The refurbished or
remanufactured Product you receive will
be covered by the balance of the limited
warranty period remaining on the original
Product, plus an additional thirty (30)
days. You will keep the replacement
Product that is sent to you and must
return (or be billed up to the cost of a new
product) your original non- working
product, which shall become the property
of Brother. You must call Brother
Customer Service and if the
representative cannot correct the
product’s malfunction over the telephone
and you elect the exchange service, you
must provide information pertaining to
this Product and you must also provide a
valid major credit card number. Your
credit card will be charged up to the cost
of a new Product if: (i) you do not return
your original Product to Brother within
five (5) business days; (ii) the
malfunctions of your original Product are
not covered by the limited warranty;
FAX LIMITED WARRANTY