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Change Parts
Laser Unit
It is time to replace the laser unit. Call Brother Customer Service to replace the
laser unit.
Change Parts
PF Kit MP
It is time to replace the paper
feeding kit for the MP tray.
Call Brother Customer Service to replace the
PF Kit MP.
Change Parts
PF Kit 1
It is time to replace the paper
feeding kit for Tray 1.
Call Brother Customer Service to replace the
PF Kit 1.
Change Parts
PF Kit 2
It is time to replace the paper
feeding kit for Tray 2.
Call Brother Customer Service to replace the
PF Kit 2.
Change Parts
Waste Toner Box
The waste toner box is almost full. Be ready to replace the waste toner box. (See
Replacing the waste toner box on page 185.)
Check Paper Size
The paper in the tray is not the
correct size.
Load the correct size of paper in the tray and set
the “Paper Size” (Menu, 1, 3) and “Tray Use”
(Menu, 1, 7). (See Paper size on page 23, Tray
use in copy mode on page 23, Tray use in fax
mode on page 24 and Tray use in print
mode on page 24.)
Comm.Error Poor telephone line quality
caused a communication error.
Send the fax again or connect the machine to
another telephone line. If the problem continues,
call the telephone company and ask them to
check your telephone line.
Connection Fail
You tried to poll a fax machine
that is not in Polled Waiting mode.
Check the other fax machine’s polling setup.
Cooling Down
Wait for a while
The temperature of the drum unit
or toner cartridge is too hot. The
machine will pause its current
print job and go into cooling down
mode. During the cooling down
mode, you will hear the cooling
fan running while the LCD shows
Cooling Down, and
Wait for a while.
Make sure that you can hear the fan in the
machine spinning and that the exhaust outlet
isn't blocked by something.
If the fan is spinning, remove any obstacles that
surround the exhaust outlet, and then leave the
machine turned on but do not use it for several
minutes.
If the fan is not spinning follow the suggestions
below.
Turn off the machine's power switch and then
turn it on again. If the error message continues
leave the machine for several minutes and then
try it again. (The machine can be turned off for
up to 4 days without losing faxes stored in the
memory.)
Cover is Open The front cover is not closed
completely.
Close the front cover of the machine.
Cover is Open The back cover is not closed
completely.
Close the back cover of the machine.
Disconnected The other person or other
person’s fax machine stopped the
call.
Try to send or receive again.
Error Message Cause Action