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12-20
Troubleshooting
Error Codes (D1180/D1170/D1150)
Error Code Description Action
0753
A TCP/IP error occurred while sending
documents to a file server, or sending an e-mail
message. (Socket, Select error, etc.)
Check that the network cable is properly
connected between the machine and your
computer.
Check that <USE SMB CLIENT> is set to <ON>.
(See “Setting Up the Send Files Function of
the Machine,” in the e-Manual)
Check that <SERVER> of the file server
destination is set correctly. (See “Setting Up
the Send Files Function of the Machine,” in
the e-Manual.)
Check that <WORKGROUP> is set correctly.
(See “Setting Up the Send Files Function of
the Machine,” in the e-Manual.)
Set <LM ANNOUNCE> to <ON>. (See “Setting
Up the Send Files Function of the Machine,” in
the e-Manual.)
Check the settings in Windows Firewall.
If the machine still does not operate normally,
turn OFF the main power switch of the
machine, wait for at least 10 seconds, and
then turn it ON again.
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0755
You cannot send jobs because TCP/IP is not
functioning correctly.
– Check <TCP/IP SETTINGS> in <NETWORK
SETTINGS> in <SYSTEM SETTINGS>.
–
The IP address is not set.– Check <TCP/IP SETTINGS> in <NETWORK
SETTINGS> in <SYSTEM SETTINGS>.
–
When the machine was turned ON, an IP
address was not assigned to the machine by
the DHCP, RARP, or BOOTP server.
– Check <TCP/IP SETTINGS> in <NETWORK
SETTINGS> in <SYSTEM SETTINGS>. Or wait a
while, and then try sending again.
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0801
A timeout error occurred while the machine
was communicating with the SMTP server to
send an e-mail message or receive an I-fax.
– Check that the SMTP server is functioning
normally, or check the network status.
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The SMTP server returned an error while
trying to connect. The destination is not
correct. An error occurred on the server side
during transmission to a file server.
– Check that the SMTP server is functioning
normally. Check the network status. Check
the destination setting. Check the status and
setting of the file server.
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