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12-21
Troubleshooting
Error Codes (D1180/D1170/D1150)
Error Code Description Action
0802
The name of the SMTP server is not correct.– Check the SMTP server name in <SMTP
SERVER> in <E-MAIL/I-FAX> in <NETWORK
SETTINGS> in <SYSTEM SETTINGS> matches
the SMTP server address you checked in
“Checking Your E-mail Account,” in the e-
Manual.
–
The domain name of the DNS server is not
correct.
– Check that domain name in <DOMAIN
NAME> in <HOST/DOMAIN NAME> in
<DNS SETTINGS> in <TCP/IP SETTINGS>
in <NETWORK SETTINGS> in <SYSTEM
SETTINGS> is set correctly. (See “Setting DNS,”
in the e-Manual.)
–
The name of the DNS server is not correct.– Check that <PRIM. DNS SERVER> and
<SECOND DNS SERVER> in <DNS SETTINGS>
in <TCP/IP SETTINGS> in <NETWORK
SETTINGS> in <SYSTEM SETTINGS> is set
correctly. (See “Setting DNS,” in the e-Manual.)
–
Connection to the DNS server failed.– Ask the network administrator to check that
the DNS server is operating properly.
–
0804
You have no privilege to access the folder. Change the setting on the server to enable
access to the folder.
0806
An incorrect user name or password was
specified for the sending of a file to a file
server.
– Change the user name or password.–
An incorrect destination was specified for the
sending of an e-mail message.
– Check the e-mail address.–
0810
A POP (Post Office Protocol) server connection
error occurred while receiving an I-fax.
– Check the POP server name in <E-MAIL/I-
FAX> in <NETWORK SETTINGS> in <SYSTEM
SETTINGS>. Confirm that the POP server is
functioning normally. Check the network
status.
–
The POP server returned an error during the
connection.
– Check the POP server name in <E-MAIL/I-
FAX> in <NETWORK SETTINGS> in <SYSTEM
SETTINGS>. Confirm that the POP server is
functioning normally. Check the network
status.
–
A timeout error occurred on the server while
connecting to the POP server.
– Check the POP server name in <E-MAIL/I-
FAX> in <NETWORK SETTINGS> in <SYSTEM
SETTINGS>. Confirm that the POP server is
functioning normally. Check the network
status.
–
0812
The POP password setting is incorrect. Check the POP server password in <E-MAIL/I-
FAX> in <NETWORK SETTINGS> in <SYSTEM
SETTINGS>.