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5-6 Troubleshooting Chapter 5
An Error Message Appears
Printing does not start due to an error writing to LPT1.
Cause Solution
Printer is not on Check the power cord
Make sure the printer is plugged in to a power outlet.
Printer cable not Check the parallel cable
connected correctly Make sure the parallel cable is securely fastened to the
computer and the printer. See the Quick Start Guide for
details.
Printer cable fault Try to use another printer cable
Make sure the cable is an IEEE 1284-compatible parallel
interface cable.
Another device is Check the LPT1 port
connected to LPT1 Make sure the printer is connected to LPT1.
Switching device or Check the switching device or external buffer
external buffer fault Disconnect the switching device or external buffer and
print with the printer connected directly to the computer.
If you can then print normally, the fault is probably in
the switching device or external buffer. Consult the
switching device or external buffer supplier.
Print spool is not Change the spool setting
operating correctly Open the printer Properties dialog box. On the Details
tab, click Spool Settings and then select “Print directly to
the printer.”