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Chapter 5 Troubleshooting 5-5
Troubleshooting
An Error Message Appears
Printing does not start due to an error writing to LPT1
Cause Solution
Printer is not on Check the POWER/ERROR light
The
POWER/ERROR light should be green. If the light is
flashing, the printer is warming up.
Parallel cable not Check the parallel cable
connected correctly Make sure the parallel cable is securely fastened to the
computer and the printer. See the Quick Start Guide for
details.
Parallel cable fault Try to use another parallel cable
Make sure you are using an IEEE 1284 ECP-compatible
parallel interface cable.
Another device is Check the LPT1 port
connected to LPT1 Make sure the printer is connected to LPT1.
Switching device or Check the switching device or external buffer
external buffer fault Disconnect the switching device or external buffer and
print with the printer connected directly to the computer.
If you can then print normally, the fault is probably in the
switching device or external buffer. Consult the switching
device or external buffer supplier.
Print spool is not Change the spool setting
operating correctly Open the printer Properties dialog box. Windows 98 or
Windows 95—On the Details tab, click Spool Settings and
then select “Print directly to the printer.” Windows NT
4.0—On the Scheduling tab, click on “Print directly to the
printer.”