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5-8 Troubleshooting Chapter 5
Printing Halts
Cause Solution
The print job may Check the POWER/ERROR light
be a finely detailed If the
POWER/ERROR light is slowly flashing, then the
photograph or printer is operating normally. The printer requires more
illustration time to process a finely detailed illustration or photograph.
Other programs are Exit other programs
running Some programs running in the background may take up
resources that cause printing to go slow. Quit all other
programs except the current printing one.
Printer has been Allow the printer to cool down
operating for Interrupt printing at a convenient point, turn the printer
a long time off and wait for at least 15 minutes for the printer to cool.
The print heads may occasionally overheat during a long
print job. If the print heads overheat, printing will pause at
the end of a pass across the page to allow time for the print
heads to cool and then will re-start after a brief interval.
C
To avoid minor burns, do not touch the print heads or the surrounding
area.
Printout Is Unsatisfactory
Printout faint or colors are wrong
Cause Solution
Print head nozzles in Print a Nozzle Check Pattern
one of the BJ cartridges Check the status of the print heads (see page 4-3). Clean
are clogged or one of the print heads (see page 4-6). Replace the BJ tanks as
the inks has run out necessary (see page 4-16).
Protective cap or tape Remove the protective cap and tape
have been reattached Install the BJ cartridge again (see page 4-11) and clean the
to the BJ cartridge print heads (see page 4-6).
Not printing on correct Reload the print media
side of the media Make sure that you load the media with the correct print
side up.