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Chapter 5 Troubleshooting 5-11
Troubleshooting
Error Conditions
When the POWER/ERROR light is orange, a printer error has occurred.
The printer beeps to alert you to the type of error condition as follows:
❍ Two beeps—An error condition exists, such as paper is out or
jammed. Load paper or clear the paper jam. Press the
RESUME
button to continue.
❍ Three beeps—The BJ cartridge in Holder 1 is damaged or is not
compatible with this printer. Replace the BJ cartridge in Holder 1.
❍ Four beeps—The BJ cartridge in Holder 2 is damaged or is not
compatible with this printer. Replace the BJ cartridge in Holder 2.
❍ Five beeps—The print head has become too hot. Allow it to cool.
If necessary, turn off the printer.
❍ Six or more beeps—The printer needs service. Visit Canon’s Web site
or call the Canon Customer Care Center (see page 1-4).
Clearing Paper Jams
When a paper jam occurs, the POWER/ERROR light turns orange and the
printer beeps twice.
POWER
BUTTON
RESUME
BUTTON
POWER/ERROR
LIGHT