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218Troubleshooting - Printout is Unsatisfactory
Printed surface scratched
The print side of the paper is scratched and stained.
Check 1
Are you printing on thick paper?
Check 2
Is the paper thickness lever set correctly?
Check 3
Are you printing on curled plain paper?
Check 4
Are you executing a high-density print on plain paper?
Check 5
Are you printing outside the recommended printing area?