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287Troubleshooting - Scanning result is unsatisfactory
Image contains unexpected colors,or is too light or too dark
Check 1
Is the number of display colours set to High Color or True Color?
Check the number of display colours as follows.
1
From the Start menu, select Settings and then select Control Panel.
2
Double-click the Display icon, then click the Settings tab.
3
Check that Colors is set to High Color or True Color in the Colors box.
Check the Colour Depth setting as follows.
1
From the Apple menu, select Control Panels.
2
Select Monitors & Sound.
3
Check that Thousands or Millions are set for Colour Depth.
Windows
Macintosh