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305Troubleshooting - Other Problems
Cannot install the printer driver
Check 2
Are any other application programs running?
The installation program may not execute successfully if it is run with other
applications running in the background.
Before you run the installation program again, shut down all other applica-
tion programs.
If other BJ printer drivers are installed in your system, uninstall them before
you run the installation program again.
For details on how to uninstall the printer driver, refer to the Driver and Util-
ity Guide for Windows Users or Driver and Utility Guide for Macintosh
Users.
To use the USB interface with Windows 98, make sure the USB driver set-
tings. Any unnecessary USB drivers must be deleted. For details, refer to
the Additional Notes on Handling the USB Interface.