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253Troubleshooting - Paper Jams or Does Not Feed
Multiple sheets feed together
Check 1
Did you fan the stack before loading?
Before loading a stack of media in the auto sheet feeder, always fan the
pages to remove static cling and align the edges. Fanning the stack sepa-
rates the sheets so they can feed smoothly from the auto sheet feeder.
Check 2
Is the auto sheet feeder overloaded?
The number of sheets you can load in the auto sheet feeder depends on
the media you are using. The media does not feed correctly if you exceed
the prescribed number of sheets.
Check 3
Is the paper folded or curled?
To avoid misfeeds and paper jams, never load paper in the auto sheet
feeder that is folded, curled or wrinkled.
Media Type You Cannot Use with the Printer
Check 4
Are you printing on transparencies?
When more than one transparencies feed from a stack at the same time,
lower the paper rest, set the stack, and try again.
Using Transparencies