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304Troubleshooting - Other Problems
Cannot install the printer driver
Check 1
Did you follow the printer driver installation instructions in the Getting
Started manual?
The Getting Started manual provides step-by-step instructions for installing
the printer driver. If you are reinstalling the printer driver, remove any other
bubble jet printer drivers which have been installed on the computer before
reinstalling the printer driver.
For details on how to uninstall the printer driver, refer to the Driver and Util-
ity Guide for Windows Users or Driver and Utility Guide for Macintosh
Users.
To use the USB interface with Windows 98, make sure the USB driver set-
tings. Any unnecessary USB drivers must be deleted. For details, refer to
the Additional Notes on Handling the USB Interface.
If an error occurred during installation and you had to forcibly shut down the
installation procedure, you may not be able to install the printer driver
because Windows is no longer stable. Restart Windows and then reinstall
the printer driver.
Note