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328Troubleshooting - Before you Call for Help
Checking the printing environment
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Checking the version number of the printer driver
To check the version number of the printer driver, follow the procedure
below.
1
On the Windows desktop, click the Start button, point to Settings, and click
Printers.
2
Right-click the BJC-3000 icon and select Properties from the pop-up menu.
3
Click the Main tab and click the About button. The printer driver version is
displayed.
1
Double-click the Extensions Folder in the System Folder and then select
the BJC-3000 icon.
2
Select Get Info from the File menu.
3
Select General Information.
4
Check Version.
Windows
Macintosh