Talkswitch 24-CA Switch User Manual


 
28 TalkSwitch User Guide
2.3.2.3 General Voicemail
General Voicemail is similar in features to both Local and Remote Extension
Voicemail. These are generic mailboxes used for general purposes, such as messages
for a sales team, or technical support group.
Play announcement only:
If you want to use this mailbox for informational purposes only and prevent callers
from recording messages, then check the 'Play announcement only' box.
If a caller presses ‘0’:
Select what action to take when a caller presses “0” during the different modes while
in a voice mailbox:
go to voice mailbox: Callers will be transferred to the specified mailbox.
go to local extension: Callers will be transferred to the specified local extension.
go to remote extension: Callers will be transferred to the specified remote extension.
go to ring groups: Callers will be transferred to the specified ring group.
play announcements: Callers will be transferred to the specified announcement.
go to auto attendant: Callers will be transferred to the Auto Attendant.
perform no action: No action will be performed when ‘0’ is pressed.